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Terms & Conditions

Effective Date: 8/12/2025

 

Welcome to Kind Threads! By purchasing from our shop or using our website, you agree to the following terms and conditions. Please read them carefully before placing your order.

 

  • General Information

    • Kind Threads creates custom-made, made-to-order products including sublimation-printed apparel, accessories, and gifts. All designs are created with care to inspire kindness, positivity, and self-expression.

  • Orders and Payment

    • All prices are listed in USD unless otherwise noted.

    • Payments are processed securely at checkout.

    • Orders are only processed once payment is received in full.

  • Custom Orders

    • Customization options (such as shirt color, size, or quote) must be provided at checkout or immediately after purchase.

    • Please double-check all spelling, sizes, and selections before ordering. We are not responsible for errors provided by the customer.

  • Processing Time

    • Standard processing time is 7 business days before shipping.

    • Custom and bulk orders may require additional time, which will be communicated prior to purchase.

  • Shipping

    • We ship via UPS/USPS within the United States (and internationally if applicable).

    • Shipping times are estimates and may vary due to carrier delays.

    • Once shipped, Kind Threads is not responsible for lost, stolen, or delayed packages.

  • Returns and Exchanges

    • Due to the custom nature of our products, all sales are final unless there is a manufacturing defect or error on our part.

    • If you receive a defective item, contact us within 7 days of delivery with photos of the issue for resolution.

  • Product Care

    • Sublimation-printed items should be washed inside out in cold water and tumble dried on low or hung to dry.

    • Avoid ironing directly on the design.

  • Intellectual Property

    • All designs, images, and content are the property of Kind Threads and may not be copied, reproduced, or resold without permission.

  • Limitation of Liability

    • Kind Threads is not liable for any indirect, incidental, or consequential damages arising from the use of our products.

  • Changes to Terms

    • We reserve the right to update these Terms and Conditions at any time. Changes will be effective immediately upon posting.

  • Contact Us

    • If you have any questions about these Terms and Conditions, please contact us at:

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